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03/17/2020: Hotel Advisory
Hotel advisory for Luzon Go Hotels and Go Hotels Dumaguete
- General Category -
Go Explore Team
Tuesday, March 17, 2020 - 19:09



In support of the government’s directive on enhanced community quarantine in Luzon, we are proceeding with the closure of the following hotels located in Luzon beginning in the morning of March 18, 2020, until further notice.

Go Hotels

Summit Hotels and Resorts

Go Hotel Mandaluyong

Go Hotel Ortigas Center

Go Hotel Otis-Manila

Go Hotel Puerto Princesa

Summit Hotel Greenhills

Summit Hotel Magnolia

Summit Ridge Tagaytay


We have created flexible programs applicable to all eligible reservations booked on or before March 15 and with check-in between March 16 and April 30, 2020. This means that for eligible reservations:

  • For all Go Hotels and Summit Hotels and Resorts direct bookings (via the website, call, walk-in) for stays in March and April, we will allow changes or cancellation without a charge up to 24 hours prior to arrival as long as change or cancellation is made before a guest’s scheduled arrival date.
  • Any advance purchase reservation with pre-paid rates from March 15 to April 30, 2020 may be rebooked for use until December 2020, at no charge.
  • Group bookings during March and April have the option to be rebooked any time for use until December 2020.
  • For bookings made with an online travel booking site like Agoda, Expedia or, please contact the booking portal directly, especially if you booked with a credit card.

For assistance, our Customer CARE team can be reached from Monday to Friday, 8am to 8pm, at: (02) 8 398-8788 | +63 998 8887788 | +63 917 888 7788 | |

Please bookmark this page which we’ll keep updating as the situation evolves and as more answers become available. We're here to help. Thanks for working together with us to protect the safety and well-being of our community.