List of Operational Hotels
July 22, 2020 | by: admin

In light of the on-going community quarantine across the country, the following properties of Robinsons Hotels & Resorts are operating under limited capacity to accommodate employees from neighboring business establishments that provide basic necessities and services, Overseas Filipino Workers, Foreign Guests, Health Workers, Long Staying Guests, and Stranded Passengers:

List of operating hotels as of September 8, 2021:

Note: Select hotels are not operational for leisure bookings, only for essential travel. Essential travel may include medical reasons, traveling for humanitarian aid work including, but not limited to, healthcare workers, police force, military personnel, and logistics drivers directly involved in COVID-19 response efforts.


  • Go Hotels Airport Road
  • Go Hotels Ortigas Center
  • Go Hotels Otis-Manila
  • Go Hotels Ermita-Manila
  • Go Hotels Timog-Quezon City
  • Go Hotels Butuan
  • Go Hotels Iligan (Can accept leisure bookings)


  • Summit Hotel Magnolia
  • Summit Hotel Greenhills
  • Summit Hotel Tacloban
  • Summit Galleria Cebu
  • Summit Circle Cebu (Accepting ROFs only)

The operations of the aforementioned hotels are regulated by DOT Administrative Orders 001-B002-A, 002-B, Department of Health (DOH), Inter-Agency Task Force on Emerging Infectious Diseases (IATF) Omnibus Guidelines, and the respective Local Government Unit (LGU) governing the areas where our hotels are present.

These guidelines are bound to protect our guests, and hotel staff during these challenging times.

*Travel documents to be presented upon check-in include but not limited to:

  1. Health Declaration Form
  2. Travel Pass
  3. Certificate of Employment 
  4. Others - as required by LGUs - example:  Health Certificate, Letter of Acceptance

Rest assured that you can indulge in a worry-free stay as the hotel implements Circle of Clean protocols for the safety of all guests and staff. The hotel reserves the right to refuse a guest entry and accommodation if the purpose of travel is for leisure or considered non-essential. We reserve the right to require a guest to comply with in-house health and safety measures and to present travel documents* upon check-in, as required by the Local Government Unit. Cancellations may be made without penalty more than 24-hours before check-in, or otherwise forfeited as no show.

For accommodation requirements, you may contact any of our assigned team.


Otis-Manila, Ortigas Center, Mandaluyong, and Puerto Princesa:

Angelo Ascue | +63 999 994 2066 |
Jennifer Cunanan | +63 919 071 3699 | +63 917 326 2700 |
Shemae Pua | +63 998 8403566 |
Christine Seludo | +63 977 1031854 |
Angela Tabanyag |+63 917 3485671 |

Timog- Quezon City, North Edsa – Quezon City, Ermita-Manila and Manila Airport Road: |
+63 917 8620847 | +63 917 8285939


Bacolod, Iloilo, Dumaguete, Cebu, and Tacloban

Dyna Abello | +63 998 8571916 |


Lanang-Davao, Iligan and Butuan:

Dyna Abello | +63 998 8571916 |
Jennyflor Lopez | +63 917 7198199 | +63 919 0718536 |

For concerns and inquiries, you may contact our Customer CARE team at
+63 8 397-0111 | +63 917 8887788 | +63 998 8887788 |

Bookmark and refresh this page to be updated with the latest advisories from Robinsons Hotels and Resorts.

Keep safe, everyone!

Other Updates
No matter what your purpose of staying, you have a home with us. Find the perfect hotel with this handy RHR hotel guide! | As of September 1, 2021

For your convenience, kindly check the requirements for essential and non-essential travelers.

We are Happy to Care and excited to welcome you to our hotel under the "new normal".