List of Operational Hotels

July 22, 2020 | by: admin

List of Operational Hotels

In light of the ongoing community quarantine across the country, the following properties of Robinsons Hotels & Resorts are operating under limited capacity to accommodate employees from neighboring business establishments that provide basic necessities and services, Overseas Filipino Workers, Foreign Guests, Health Workers, Long Staying Guests, and Stranded Passengers:

List of operating hotels as of August 18, 2022

Note: Select hotels are not operational for leisure bookings, only for essential travel. Essential travel may include medical reasons, traveling for humanitarian aid work including, but not limited to, healthcare workers, police force, military personnel, and logistics drivers directly involved in COVID-19 response efforts.

Multiple-Use Hotels – Accommodation Establishments that have been inspected by a team composed of personnel from DOT and BOQ and determined to be suitable for the accommodation of both Quarantine and non-Quarantine Guests by reason of compliance with standards for physical separation of guests.

Quarantine Hotels - Accommodation Establishments that have been inspected by the BOQ and determined to be suitable for Quarantine of guests who may have been exposed to COVID-19. These are establishments included in the list of Facilities Suitable Only for Mandatory Quarantine and Facilities Suitable for Stringent Quarantine published by the DOH or BOQ, provided these establishments do not accommodate COVID-19 positive guests.

Regular Hotels – refers to Accommodation Establishments that are neither Isolation Facilities, Quarantine Hotels, nor Multiple-Use Hotels, and may accommodate leisure guests under GCQ and MGCQ. For purposes of these Guidelines, hotels that have been issued a Certificate of Authority to Operate for Staycation (CAOS) shall also be considered Regular Hotels.



Regular Hotels

  • Go Hotels Plus Naga
  • Go Hotels Plus Tuguegarao
  • Go Hotels Bacolod
  • Go Hotels Butuan 
  • Go Hotels Dumaguete
  • Go Hotels Iligan 
  • Go Hotels Iloilo
  • Go Hotels Lanang-Davao
  • Go Hotels Mandaluyong
  • Go Hotels Manila Airport Road
  • Go Hotels North Edsa-Quezon City
  • Go Hotels Puerto Princesa
  • Go Hotels Tacloban
  • Go Hotels Timog-Quezon City


  • Go Hotels Ermita-Manila
  • Go Hotels Ortigas Center 
  • Go Hotels Otis-Manila


Regular Hotels

  • Summit Hotel Greenhills
  • Summit Hotel Magnolia
  • Summit Hotel Naga
  • Summit Hotel Tacloban                  


  • Summit Galleria Cebu 
  • Summit Ridge Tagaytay


Regular Hotel

  • Grand Summit Hotel General Santos


*Travel documents to be presented upon check-in include but are not limited to:

  1. Vaccination Card
  2. Valid Government ID

Some properties may also require an approved S-Pass (Click here to check which areas) and/or the Local QR Code.


Rest assured that you can indulge in a worry-free stay as the hotel implements Circle of Clean protocols for the safety of all guests and staff. The hotel reserves the right to refuse a guest entry and accommodation if the purpose of travel is for leisure or considered non-essential. We reserve the right to require a guest to comply with in-house health and safety measures and to present travel documents* upon check-in, as required by the Local Government Unit. Cancellations may be made without penalty more than 24-hours before check-in, or otherwise forfeited as no show.

For accommodation requirements, you may contact any of our assigned team.


Otis-Manila, Ortigas Center, Mandaluyong, Naga, Puerto Princesa, and Tuguegarao:

Jennifer Cunanan | +63 919 071 3699 | +63 917 326 2700 |
Carlo Altre | +63 920 963 0560 |
Angela Tabanyag |+63 917 3485671 |

Timog- Quezon City, North Edsa – Quezon City, Ermita-Manila and Manila Airport Road: |
+63 917 8620847 | +63 917 8285939


Bacolod, Iloilo, Dumaguete, Cebu, and Tacloban

Dyna Abello | +63 998 8571916 |


Lanang-Davao, Iligan and Butuan:

Dyna Abello | +63 998 8571916 |
Jennyflor Lopez | +63 917 7198199 | +63 919 0718536 |

For concerns and inquiries, you may contact our Customer CARE team at
+63 8 397-0111 | +63 917 8887788 | +63 998 8887788 |

Bookmark and refresh this page to be updated with the latest advisories from Robinsons Hotels and Resorts.

Keep safe, everyone!

Other Updates
No matter what your purpose of staying, you have a home with us. Find the perfect hotel with this handy RHR hotel guide! | As of September 1, 2021

woman holding her luggage
For your convenience, kindly check the requirements for essential and non-essential travelers.

laptop and hand holding phone
Health and Travel Declaration QR Codes & Links Directory